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Southtree Vs. iMemories

By Katy Sommerfeld

So you’ve decided to take that old box of various photos, tapes, and film and get them digitized – good for you! Digitization is a great choice for those who want to easily access their precious memories from the past on their smart devices and to ensure that they never lose treasured pictures and videos.


From one Google search, it’s pretty easy to tell that there are so many companies out there now that are digitizing media for people all over. While it’s awesome to have a lot of options, it can often be overwhelming and intimidating to have to sort through all the pros and cons each company offers.


Let’s make it a little easier for you, shall we? Here we’ve compared digitizing companies Southtree and iMemories. Let’s see what each offers:


Where are they based?


Southtree’s headquarters are in Chattanooga, TN, where they have a massive digitizing facility that handles all orders. From first order to final delivery, Southtree handles the entire process by sending you a Southtree box for you to fill up with your various media types, and then they send your newly digitized media along with the originals right back to you at home.


iMemories is based in Scottsdale, Arizona, acquired by Lifetouch, inc. For iMemories, when you order you can purchase and use your own box to send in your media, or you can choose a SafeShip Kit for $14.99. Walgreens provides iMemories transfer service.


Take a look at this table below to see some of the details that each service provides.


                                                   Southtree                                    iMemories

Only 1 company handles your film, cassettes, and photos?



Anyone can use it?





Easy shipping from home?



Only if you purchase the SafeShip Kit. Otherwise, you purchase your own box and ship.

Film Formats Accepted


Regular 8, Super 8, 16mm



Regular 8, Super 8, 16mm


Tape Formats Accepted


VHS, VHS-C, Hi8, Video 8, Digital 8, Mini DV, Betamax, Micro MV, PAL



VHS, VHS-C, Hi8, Video 8, Digital 8, Mini DV, Betamax, Micro MV, PAL


Audio Formats Accepted


Audio Cassette, Compact Tapes, Audio Tapes, Reel-to-Reel


Convenient Packages to Choose?



Yes, if purchasing SafeShip Kit


Step-by-Step Tracking?





Package Starting Price

$74.95 – Up to 3 items


$29.99 Medium Kit

$39.99 Large Kit

Pricing per tape, film and slide separately.

What’s included


• Welcome guide with instructions
• Crush proof box
• Barcodes for each item
• Pre-paid return shipping label
• Digitization by hand
• DVDs


• If purchasing SafeShip Kit: crush proof box

• Digitization by hand

• DVDs



3-4 weeks

2-3 weeks

Thumb drive option



Customer Service Availability


Access to personal Southtree concierge so you can talk to an expert at any time. By phone and email.

Customer Service from iMemories by phone and email.


When comparing these two companies, we see that both offer exception customer service and digitization by hand. However, the convenience of Southtree’s at-home delivery (no matter the package size), and their ability to digitize audio formats, Southtree is a cut above the rest. Try them out today and experience the quality and ease of digitization through their company.

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