How It Works

Safe, simple, mail-in.
howitworks

Three steps to memory lane.

Our mail-in service is simple.  Ordering online is easy, and will provide you with a barcoded order sheet with mailing instructions.  Just package and ship your order, and you’ll receive back your originals plus new digital copies.  Your order and every item you send will be barcoded, and we’ll send you status updates that you can track online anytime.

Personalized updates, from start to finish.

Memories are personal, so are we. That’s why we’re committed to keeping you informed
with order tracking updates from our team at every step in the digitizing process.

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Real-Time Updates

We understand how important these moments are, so we’ve developed an amazing order tracking system that provides you updates every step of the way.

Made in the USA

Unlike others in our industry, we process and check every order by hand here in the high-tech hub of the South, Chattanooga.

Barcoded

Each and every order and each and every memory is tagged with a unique barcode, ensuring safety.  This year we’ll scan barcodes 1.4 million times.  

35,000+

Our customer list continues to grow.  We’ve completed orders for over thirty–five thousand customers from all fifty states and for some of our friends overseas too.

10+ Years

We have over a decade of experience handling one of a kind memories.  We’ve become experts in the art of digitizing old analog formats.

1+ Million

Last year we celebrated the creation of our one millionth DVD.  That’s a lot of memories that we’ve preserved and delivered to customers.

Trust is in our DNA.

Each and every workday our trained staff of over forty dedicated employees handle hundreds of orders with the utmost care.

And we’re serious. So serious that we’ve built a robust order tracking system that monitors your treasures literally every time they move. Every order and every item is barcoded, and scanned at every processing step. We keep you informed with automatic updates at every step. When it comes time to ship, we’ve partnered to deliver your order through FedEx with tracking and insurance.

 

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